years of leadership, direction and technical expertise in a high growth
unit of a Fortune 500 company. An Information Technology professional
with a strong background in web design, customer service, database marketing,
and data cleansing seeking to use my experience in new and exciting ways.
Recognized capabilities include:
- Able to succeed
in a fast paced, multiple project environment
- Strong organizational,
analytical, negotiation, and presentation skills
- Ability to
communicate effectively with customers and with all levels of the
Team player and people developer skilled in training professionals
and leading functional and cross functional teams
- Excellent leadership
Search Engine Ranking
||Certificate in Web Design, 2003, 200 hours hands-on training
Pioneer Computer School of Visual Arts, Hooksett, NH
for Certificate in Web Design/Development, December, 2003
University of Massachusetts, Lowell
Oracle, SQL, 2000, Continuing Education
Boston University, Boston MA
Bachelor of Science, 1987, Computer Science
Merrimack College, North Andover, MA
| Cascading Style Sheets
Domain Name Registration
HTML & DHTML
December, 2002- present
consulting for a full service chiropractic care facility for the development
of their web presence. Currently consulting for a product based retail
company for development of their web presence, including e-commerce.
Consulting for The Priority Group, a strategic CRM service company. Host
and maintain Flash web site and email accounts. Setup a collaboration
intranet for use by employees and clients.
Designed a web site for The Colosseum Restaurant. Developed administrative
pages using PHP for daily changes to the Specials menu.
Designed a web site and set up email for Raceway Trailers, LLC, a motorcycle
Designed and delivered a web site for Whiskers and Bones Pet Sitting Service.
Designed and delivered a web site for Green Pine Design, a builder of
luxury home additions.
Unix & Linux
|Database & Data Management
|SQL & PL/SQL
Oracle Designer 2000
Director, Process Improvement, 1/2001-10/2002
Managed technical team of diverse engineering skills supporting mainframe,
client/server and Windows solutions.
Responsible for developing and implementing process and quality improvements
and best practices across all Customer Data Management systems to reduces
costs and/or processing time.
and managed multiple Data Warehouse/Datamart engagements through all stages
of the project life-cycle. Participated from initial customer contact
through all phases of design, development and deployment. Wrote functional
and technical specifications to meet client deliverables.
Database Architect, 1/2000-1/2001
Researched, developed and tested better relational database update methods using various loading and data modification techniques. Focused on Oracle 8i client/server on Unix and Windows NT platforms.
Senior Director, Database Construction Improvement, 1997-1999
Instituted unit-wide production standards and procedures for utilizing
mainframe, Unix and PC system to deliver databases.
Provided "SWAT Team" resources for strategic multi-million dollar accounts.
Project coordinator for Y2K effort.
Senior Director, Retail Database Services, 1996-1997
Created and documented standards and protocols for building Retail
CRM systems and databases. Designed, documented and implemented QC procedures.
Implemented TrilliumTM, Harte-Hanks', premier name and address cleansing and matching tool, for 30+ Retail database customers.
Director, Retail Database Construction, 1993-1996
Led team of analysts in Customer Data Management (CDM), database creation and monthly updates. CDM is the extraction, cleansing, householding, appending and loading of data into the database.
Led database design meetings. Wrote transformation specifications and created applications to convert data.
Database Analyst/Senior Database Analyst, 1987-1993
Performed Customer Data Management using JCL language on IBM mainframe.
Responsible for quality assurance of each database.